Frequently Asked Questions
Shipping & Returns
Turn around time depends on the selected Shipping Methods below.
– Free Shipping (7-10 business days from order to arrival)
– UPS Ground (7-10 business days from order to arrival)
– UPS 3 Day (6 business days from order to arrival)
– UPS 2nd Day (5 business days from order to arrival)
– UPS Next Day (4 business days from order to arrival)
Yes we do via the US Postal Service.
We apologize for the inconvenience as we do not ship to Canada.
Be sure to check your junk or spam email folders.
Let us know immediately so we can file a claim with the postage carrier and figure out what needs to be reprinted.
Buying products online, especially custom “print on demand products”, requires a high level of trust from both the the customer as well as the supplier. Naturally, we want to earn your trust as well as your business. Therefore, if you are not completely satisfied with your order just email us within 48 hours of receipt. Upon receiving your returned product (you will be responsible for return freight) we will be glad to give you a refund or replacement. This offer only applies to orders of any single product design of 2 units or less. Any order in excess of 2 units of a single product design will only be replaced if BuildAFlag is at fault. This offer is subject to change without notice.
Custom Flag durability depends on the local climate and length of use. If the Custom Flag is being used in a harsher climate and never brought indoors the Custom Flag can go 12-18 months before showing the first signs of fading.